Senior QA Engineer – AI & Conversational Products
Remote
Radancy is the leading cloud-based talent acquisition platform, helping the world's top employers attract and hire the right talent faster and more efficiently. As we expand our AI-powered hiring experiences — including intelligent automation, conversational agents, and LLM-driven workflows — quality engineering sits at the heart of how we deliver on that promise.
The Role
We're looking for a Senior QA Engineer who's passionate about quality, thrives in a fast-paced product environment, and wants to ensure the reliability of systems built with Large Language Models (LLMs), conversational agents, and complex backend workflows. You'll be a key voice in shaping how Radancy defines and upholds quality across its talent acquisition platform.
What You'll Do
Own the end-to-end quality assurance process for features across web, API, and backend services within Radancy's talent platform
Design and implement test strategies for LLM-based features and AI agents — ensuring accuracy, consistency, and robustness at scale
Build and maintain automated test frameworks covering UI, API, performance, and regression testing
Develop comprehensive test plans and test cases that address both functional requirements and edge scenarios unique to AI-driven hiring experiences
Partner closely with Product, Engineering, and Data teams to surface quality gaps early in the development cycle
Analyze and report bugs with precision, advocating for high-impact fixes that protect candidate and employer experience
Participate in release processes, CI/CD pipeline validation, and production monitoring
Bring a strong quality-first mindset from requirements through delivery — and help raise the quality bar across the engineering org
What We're Looking For
5+ years of QA engineering experience, with at least 2 years in a senior or lead capacity
Hands-on experience testing AI/ML features, LLM-based products, or conversational systems
Strong proficiency with test automation frameworks (e.g., Playwright, Selenium, Cypress, Pytest)
Solid understanding of API testing (REST/GraphQL) and tools like Postman or similar
Experience with CI/CD pipelines (GitHub Actions, Jenkins, or equivalent)
Ability to think like a user and an engineer — identifying failure modes others miss
Excellent communication skills and a collaborative approach to cross-functional teamwork
Bonus points for:
Experience in HR tech, recruitment technology, or talent acquisition platforms
Familiarity with prompt testing, hallucination detection, or LLM evaluation frameworks
Knowledge of accessibility and compliance testing (WCAG, ADA)
Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:
- Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.
- Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
- Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
- Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive.
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