Analytics Manager

At Radancy, we’re a team of problem solvers and data-driven thinkers, committed to uncovering valuable insights that drive business success. We’re seeking a tech-savvy Analytics Manager to lead our business intelligence efforts, manage a team of business analysts, and deliver actionable insights to senior stakeholders. In this role, you’ll interpret raw data to derive valuable insights, develop and implement analytics solutions, and track key performance metrics to enhance business performance. You will leverage these insights into trend analysis and initiatives that support business outcomes. The ideal candidate will apply their expertise in data analysis to solve real-world problems, continuously identify opportunities for improvement, and drive data-driven decision-making across projects, teams, and the business. Working closely with the Analytics Team Lead and cross-functional teams, you’ll ensure data accuracy, implement effective reporting processes, and communicate performance, concerns, and strategic needs to both internal and external senior stakeholders. 

Responsibilities: 

• Lead relationships and conversations with external stakeholders to gather business needs and identify meaningful metrics that communicate performance results tied to strategic objectives.  

• Manage monthly/quarterly client presentations, providing optimisation recommendations to improve campaign performance and ROI. Ensure data accuracy while presenting actionable insights and telling a compelling story that ties results to client goals and strategic objectives. 

• Deliver in-depth analysis and reporting on advertising campaigns, highlighting key performance trends, strengths, weaknesses, and external factors, and translating these findings into strategic recommendations that drive improved campaign outcomes and ROI. 

• Provide technical expertise and serve as the subject matter expert on Radancy’s reporting platform, methodologies, and third-party tools, resolving any issues related to campaign tracking and reporting.  

• Resolve data discrepancies and foster client confidence in reporting. 

• Present and explain tracking mechanics to non-technical audiences. 

• Use Tableau and other visualisation tools to generate dashboards and reports from multiple sources (e.g., Campaign Manager 360, Google Analytics 4, social platforms). 

• Manage a team of Business Analysts, providing mentorship, performance guidance, and conducting training to share knowledge and ensure continuous development.  

• Collaborate with the Analytics Team Lead to develop business intelligence strategies and solutions for the EMEA market, while supporting the identification of business opportunities and ensuring client satisfaction.  

• Oversee analytics projects, ensuring deadlines are met while extracting, managing and analysing data from multiple sources. Supervise the design and delivery of performance reports and insights for campaign management, and manage the data/report requests process, including task prioritisation and project approval.  

• Enforce company procedures and implement local market-specific quality controls to ensure high-quality deliverables. 

• Generate benchmarking and trend reports, presenting findings to account teams, senior management, and clients. 

• Stay up-to-date with industry best practices and policies. 

• Anticipate future team and technology needs, collaborating with the Analytics Team Lead to design and implement solutions. 

Requirements: 

• Strong problem solving, quantitative and analytical abilities. 

• Excellent communication skills, both oral and written, with the ability to collaborate effectively across teams and delegate tasks efficiently.  

• Strong ability to plan and manage numerous processes, people and projects simultaneously. 

• Exceptional organisational skills, attention to detail, and a high level of commitment and follow-through.  

• Strong strategic thinking skills, with the ability to evaluate complex situations and translate insights into actionable plans.  

• Experience creating dashboards, using relevant data to inform decisions, with excellent data visualisation skills in Tableau.  

• Strong background in data storytelling and translating data into meaningful insight and action for customers. 

• Proficient in business intelligence tools, software, and dashboards including Tableau Prep and Tableau. 

• Proficient in Microsoft Office Suite.  

• 3 years' experience in an Analytics Manager position or similar role, with a proven ability to mentor and develop team members.  

Desired qualifications: 

• Experience with website analytics tools such as Google Analytics 4 or Adobe Analytics.  

• Experience with a variety of primary analytic platforms, including Campaign Manager 360.  

• Experience using marketing analytics and data integration platforms such as Adverity or similar tools. 

• Specific knowledge of recruitment industry metrics and reporting. 

• Knowledge of ATS systems and data integrations. 

• Proficient in SQL and/or Python. 

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive.